Dear Patients,

The world health community continues to monitor and respond to the outbreak of COVID-19. Global efforts at this time are focused concurrently on lessening the spread and impact of this virus. We are taking proactive steps to address these concerns and limit your exposure. 

Call NHO First: (402) 484-4900

At this time, we are calling all patients 24 hours before their appointment with precautionary questions. These questions are important to answer as detailed as possible and to the best of your ability to ensure the highest level of safety and preventative measures for staff and the community; we thank you in advance. 

Before coming in: The overall objective is to limit exposure. We are urging all patients to call our office prior to their appointment if they have any reason to suspect that they have either been exposed to the coronavirus or if they believe they have symptoms such as fever, difficulty breathing, cough, body aches, headaches, sore throat, or loss of taste or smell. 

Visitor Restrictions: Please know visitor restrictions are now in effect at Nebraska Hematology-Oncology, as well as many facilities in Lincoln. 

For the safety of all, we continue to limit the number of people coming into the clinic by limiting the number of visitors when possible.  We are asking that only the patient themselves come into the clinic for their appointment—however, if helpful, we will allow one caregiver to accompany you. Please be advised our staff will screen you and your caregiver with questions about your current health, symptoms, recent travel, or exposure to persons with COVID-19. All caregivers are required to bring their own masks, or they will not be permitted access to the facility. 

We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients and staff. Much like you, we are awaiting the return of prior visitor policies once it is safe to do so. 

What are the symptoms of the coronavirus?

According to the CDC they are fever, cough and shortness of breath. Emergency warning signs are difficulty breathing, persistent pain or pressure in the chest, new confusion or inability to arouse and bluish lips or face. The symptoms appear 2-14 days after exposure. 

I think I have symptoms. Can I come to NHO to be tested?

As a non-primary care facility, Nebraska Hematology-Oncology, is not a testing facility. Please contact our office and we will discuss your symptoms and help facilitate the next course of action.  

What if I have symptoms, but I think it’s just a cold or the flu? I need my treatment, should I still come?

Call NHO first, before coming in. If you have a fever, cough and body aches we will help facilitate the next course of action. If you learn you have contracted a contagious illness, your care team will work with you and your primary care physician accordingly to plan for your treatment needs.

How do I protect myself from the coronavirus?

Our physicians and facility are following the advice of the Centers for Disease Control and Prevention (CDC). The CDC recommends:

  • Avoiding close contact with people who are sick
  • Staying home when you are not feeling well
  • Routinely cleaning and disinfecting frequently touched objects and surfaces
  • Covering your cough or sneeze with a tissue, then throwing the tissue in the trash
  • Don’t touch your face
  • Washing your hands often with soap and water for at least 20 seconds
  • Follow public health advice regarding school closures, avoiding crowds and other social distancing measures (6-feet).

There is so much information out now about the COVID-19. I am not sure what is factual or not true. How do I know or stay informed?

Our center is watching closely the information CDC is sharing. They are the credible lead source. Here is their website: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Lincoln Lancaster Health Department COVID-19 hotline at 402-441-8006. A public hotline has been established for Nebraska residents with questions about COVID-19.